[Video]: What is an Intelligent Virtual Assistant?

DECEMBER 27, 2017

You may have heard the term ‘Intelligent Virtual Assistant’ used more frequently recently — in articles about speech technology, artificial intelligence, and a broad range of other topics. But what exactly are Intelligent Virtual Assistants, or IVAs? And how, more importantly, can they benefit enterprises looking to improve customer care? I sat down with Priyanka Tiwari, Senior Product Marketing Manager at Interactions, to get some answers to these questions. Watch our TechTalk video below to learn more.

New Whitepaper!
Intelligent Virtual Assistants 101
Get the Whitepaper
Lauren Spinella
About the Author
Lauren is a content marketing professional with experience in digital and social marketing. As a Content Marketing Specialist at Interactions, she assists with content creation and social media strategy. Lauren holds a BA in Journalism from Northeastern University.