Blog

November 16, 2015

Solving The Problematic Patient No-Show Equation

Posted on Becker’s Hospital Review | Written by Kathleen Schroeder,…
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November 11, 2015

Virtual Assistant Drives Self-Service Adoption at TXU Energy

By Jeff Camp, TXU Energy, and Dave Parkinson, Interactions LLC…
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October 13, 2015

Voice Recognition in Tune with IoT

The Internet of Things (IoT) is creating a new era…
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October 13, 2015

Enterprise IT can unite the fragmented IoT Marketplace

We live in a world of data and an age…
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May 21, 2015

Electric Customer Experience

STANDING OUT IN A COMPETITIVE MARKET WITH A NATURAL LANGUAGE…
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May 18, 2015

BBC’s Peter Day discusses Machine Learning with Interactions lead scientists

With technology trying to keep in step with consumer expectations,…
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November 17, 2014

Speech Readies Healthcare for ACA Requirements

After proving their mettle, voice solutions continue to help providers…
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November 14, 2014

Interactions buys AT&T speech recognition program to improve human-like conversation with automated machines

Interactions, a Franklin-based firm that provides conversational virtual assistant technology…
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November 12, 2014

Mass. voice recognition company buys AT&T’s Watson speech recognition

Interactions Corp., a Franklin-based voice recognition company, has struck a…
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November 10, 2014

In a Vote of Confidence for Interactions AT&T Turns over the Keys to Its Watson Business Unit

In a move that will have a ripple effect throughout…
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November 10, 2014

Interactions Buys AT&T Speech Recognition Platform to Improve Interface Technology

AT&T has found a home for Watson — and it’s…
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November 10, 2014

Interactions Snaps Up AT&T’s Watson

The deal enables both companies to expand speech solutions to…
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November 10, 2014

AT&T sells its Watson speech tech to customer care company Interactions

After spending years figuring out what to do with its…
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October 22, 2014

Hyatt Awarded Top Honor at 2014 Intelligent Assistant Awards

Hyatt was recently selected by Opus Research as the recipient…
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August 5, 2014

IVR Continues to Spark Interest in Utilities

Across the utilities industry, several factors are making customer service…
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May 16, 2014

TXU Energy Tells Customers: Our Efforts are ‘Inspired by You’

DALLAS–(BUSINESS WIRE)–Whether it’s adding hours to the TXU Energy Free…
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