Conversational Commerce: Virtual Assistants Take on New Tasks

Hyatt Hotels Increases Automation and Savings per Call

If you’re like most companies, you treat your voice automation as a set-and-forget action. However, if you’re not keeping up on the latest trends in voice automation, you’re missing out on the opportunity to drive an improved customer experience and business economics.

Readers will learn:

  • Best practices for introducing automation into revenue-oriented contact centers
  • Real results from global brands who have integrated voice automation into their sales processes
  • Latest technology trends to deliver a superior voice automation experience