Blog

October 31, 2018

The AI Creep-O-Meter

October 31, 2018 While we know that the future of…
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October 24, 2018

AI on the Creepiness Scale: Real Life Stories

October 24, 2018 AI has always tended to have a…
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October 17, 2018

Customer Experience Mapping: Empathy Maps

OCTOBER 17, 2018 As brands try to differentiate on customer…
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October 10, 2018

When emotions run high, the “cooler head” may be made of silicone

OCTOBER 10, 2018 I admit it. I can be pretty…
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October 3, 2018

AI and the Customer Experience: 3 Situations Where Customers Prefer AI

OCTOBER 3, 2018 These days, you can’t turn on the…
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