Voice Biometrics

A Guide to Building the Business Case and Implementing a Successful Solution

Voice Biometrics is a convenient and secure method of authenticating a speaker’s identity using just a few words. While the science behind Voice Biometrics is not new, the successful implementation at scale for customer services is far more recent. Voice Biometrics has significant advantages over legacy authentication methods such as knowledge-based questions, PINs and passwords.

In this whitepaper, readers will learn:

  • Advantages of Voice Biometrics over other authentication methods
  • How to effectively build a business case for Voice Biometrics
  • How to navigate the implementation of a successful solution
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